Data Privacy & Security

EK777 Privacy Policy – Your Data, Your Rights, Our Responsibility

At ek777 we collect only what we need, use it only for the purposes we tell you about, and never sell it to anyone. This policy explains exactly what happens to your personal information when you use ek777.cash.

Effective from: 1 July 2025 | Version 3.1
256-bit SSL Encrypted

All data transmitted between your device and ek777 servers is fully encrypted at all times.

No Data Selling You Control Your Data PKR Transactions Only Encrypted Storage Minimal Data Collection Updated July 2025

Six Commitments EK777 Makes About Your Data

Before you read the full policy, here are the six principles that guide everything ek777 does with your personal information.

Collect Only What's Necessary

ek777 asks for your personal information only when we genuinely need it — to verify your identity, process PKR transactions, or operate your account. We don't collect data "just in case" it might be useful later.

Never Sell Your Data

ek777 does not sell, rent, or trade your personal information to any third party for marketing purposes. Full stop. Your data is used to run your account and nothing else.

Protect What We Hold

All personal data stored by ek777 is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Payment data is handled by certified payment processors and never stored directly on ek777 servers.

Be Transparent at All Times

This policy tells you exactly what data ek777 collects, why we collect it, who can access it, and how long we keep it. We update this document whenever our practices change and notify registered members by email.

Respect Your Rights

You have the right to access, correct, download, and request deletion of your personal data held by ek777. We honour these requests promptly and without unnecessary friction. See Section 9 for full details.

Don't Keep Data Longer Than Needed

ek777 retains personal data only for as long as it is required to operate your account or to meet our legal obligations. When data is no longer needed, it is securely deleted or anonymised according to our retention schedule.

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1. Who We Are

ek777 is the trading name of the online gaming platform operated at ek777.cash, providing casino games, live dealer experiences, PSL and cricket betting, virtual sports, fishing games, poker, jackpot slots, roulette, and related services to registered adult players in Pakistan.

For the purposes of this Privacy Policy, ek777 is the data controller — meaning we determine the purposes for which personal data is collected and the manner in which it is processed. Any questions about how ek777 handles your personal data can be directed to our support team using the contact details at the end of this document.

Data Controller: ek777 Platform (ek777.cash)
Contact Email: support@ek777.cash
Scope: This policy applies to all users of ek777.cash and any associated mobile-optimised versions of the platform.

2. Data We Collect

ek777 collects personal data in two main categories: information you provide directly and information collected automatically through your use of the platform. Here is a full breakdown:

Information You Provide

Data TypeExamplesWhen Collected
Identity DataFull name, date of birth, CNIC number, passport numberRegistration & identity verification
Contact DataMobile number, email addressRegistration
Financial DataEasypaisa / JazzCash account reference, IBFT bank details, card last-4 digitsFirst deposit or withdrawal request
Verification DocumentsScanned CNIC, passport bio pageKYC verification request
CommunicationsSupport chat transcripts, email correspondenceOngoing support interactions
Responsible Gaming DataSelf-set deposit limits, exclusion requestsWhen player sets or requests these tools

Information Collected Automatically

  • Device and Technical Data: IP address, browser type and version, device type, operating system, screen resolution, and language preferences.
  • Usage Data: Pages visited on ek777, games played, bet amounts, session duration, navigation paths, and feature usage.
  • Transaction Data: Deposit amounts, withdrawal requests, bet placement records, and game outcome history.
  • Cookie Data: As described in Section 7 of this policy.

ek777 does not collect full card numbers, CVV codes, or full bank account numbers. Payment credentials are tokenised and handled exclusively by our certified payment processors.

3. How We Collect Data

ek777 collects your personal data through the following channels:

  • Direct input at registration: When you create your ek777 account, you provide your name, date of birth, contact information, and preferred payment method.
  • Account activity: Every deposit, bet, game session, and withdrawal on ek777 generates transaction and usage records linked to your account.
  • Identity verification submissions: When you submit documents for KYC purposes, those documents and the data extracted from them are processed and stored.
  • Support interactions: When you contact ek777 by email or live chat, the content of that interaction is recorded for quality assurance and account reference purposes.
  • Automated technologies: Cookies, server logs, and analytics tools collect technical and usage data automatically as you browse ek777.cash. See Section 7 for details.
  • Third-party payment processors: When you deposit via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard, ek777 receives transaction confirmation data (reference number, amount, timestamp) from the payment processor. We do not receive your full payment credentials.
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4. Why We Use Your Data

ek777 uses the personal data it collects for the following specific purposes. We do not use your data for any purpose beyond what is described here without obtaining additional consent or updating this policy:

  • Account creation and management: To register your ek777 account, keep it secure, and maintain accurate records of your preferences and settings.
  • Identity and age verification: To confirm that you are who you say you are, that you are 18 or older, and that your account is not being used fraudulently.
  • Processing PKR transactions: To process your deposits and withdrawal requests in Pakistani Rupees accurately and promptly, and to maintain a complete record of your financial activity on ek777.
  • Game delivery and personalisation: To provide the games and betting markets you use, to remember your preferences, and to display content relevant to the games and sports — such as PSL — that your activity shows you're interested in.
  • Customer support: To respond to your queries, resolve disputes, and provide assistance with any account issues you experience on ek777.
  • Fraud prevention and security: To detect and prevent fraudulent activity, bonus abuse, money laundering, underage gambling, and other violations of ek777's Terms and Conditions.
  • Responsible gaming compliance: To apply and enforce deposit limits, self-exclusion decisions, and other responsible gaming tools that you or ek777 have activated on your account.
  • Legal compliance: To meet our obligations under applicable laws, including retaining financial transaction records for the required statutory period.
  • Platform improvement: To analyse how players use ek777 and identify areas where the platform can be improved — for example, which games load slowly, which pages have high exit rates, or where the deposit flow creates friction.
  • Service communications: To send you essential account communications such as deposit confirmations, withdrawal notifications, verification requests, and policy updates. These communications are not marketing and cannot be opted out of while your account is active.

6. Data Sharing

ek777 does not sell your personal data to third parties. We share personal data only in the following limited and controlled circumstances:

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and card payment gateways receive the minimum data necessary to process your PKR transactions — typically your name, account reference, and transaction amount.
  • Identity verification providers: Third-party KYC services may receive copies of your identity documents and personal details for the purpose of verifying your identity in accordance with our age-verification obligations.
  • Game software providers: Live casino and game suppliers may receive a pseudonymous player identifier and relevant game session data to operate the game you are playing. They do not receive your full name or payment information.
  • Fraud and security services: Anti-fraud and security technology providers may process your IP address, device fingerprint, and account behavioural data to detect suspicious activity.
  • Legal and regulatory authorities: ek777 will disclose personal data to law enforcement, financial regulators, or other government authorities when required by applicable law, court order, or to protect the safety and rights of our players and staff.
  • Responsible gaming databases: Where required, ek777 may check or report to self-exclusion databases to honour player self-exclusion requests across multiple platforms.

Important: All third-party processors that handle personal data on behalf of ek777 are bound by data processing agreements that require them to handle that data securely, use it only for the specified purpose, and not to further disclose it without ek777's authorisation.

7. Cookies & Tracking

ek777 uses cookies and similar technologies to operate the platform and understand how it is used. A cookie is a small text file stored on your device by your browser when you visit ek777.cash. Cookies do not contain your payment information or full personal details.

Types of Cookies Used by EK777

  • Strictly necessary cookies: Required for ek777 to function at all — including session management, login persistence, and security tokens. These cannot be disabled without breaking core platform functionality.
  • Functional cookies: Remember your preferences on ek777 such as language, game settings, and display preferences. Disabling these won't break the platform but may make your experience less convenient.
  • Analytics cookies: Collect aggregated, anonymous data on how players navigate ek777 — which pages they visit, how long they stay, and what they do before leaving. This helps ek777 improve the platform for all Pakistani players.
  • Performance cookies: Monitor platform speed and identify technical errors, helping the ek777 team address issues before they affect a large number of players.

ek777 does not use advertising or third-party social media tracking cookies. You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your ek777 account.

8. Security Measures

ek777 takes the security of your personal data seriously and has implemented the following technical and organisational measures to protect it:

  • Transport encryption: All data transmitted between your device and ek777 servers is encrypted using 256-bit SSL/TLS. The padlock icon in your browser confirms this whenever you access ek777.cash.
  • Storage encryption: Personal data stored in ek777 databases is encrypted using AES-256. Even in the unlikely event of a database breach, stored data would be unreadable without the encryption key.
  • Access controls: Access to personal data within ek777's systems is restricted to staff and systems with a legitimate operational need. All internal access is logged and reviewed.
  • Payment data isolation: Full payment credentials are never stored on ek777 systems. Card numbers, CVVs, and full bank account numbers are handled exclusively by certified payment processors.
  • Intrusion detection: ek777's systems are monitored 24/7 by automated intrusion detection and anomaly-detection tools that flag unusual access patterns for immediate review.
  • Regular security reviews: ek777 conducts periodic security assessments to identify and address potential vulnerabilities before they can be exploited.

If ek777 ever becomes aware of a data breach that poses a risk to your rights as a player, we will notify affected accounts promptly and take immediate steps to contain and remediate the breach.

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9. Your Rights

As a registered member of ek777, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@ek777.cash with your account email and a description of your request. We will respond within 30 days:

  • Right to access: Request a copy of all personal data ek777 holds about you, including your account information, transaction history, and any identity documents submitted.
  • Right to rectification: Request that inaccurate or incomplete personal data be corrected. For example, if your name was entered incorrectly at registration.
  • Right to erasure: Request deletion of your personal data where it is no longer required for the purposes for which it was collected, provided ek777 has no legal obligation to retain it.
  • Right to portability: Request that ek777 provide your personal data in a structured, machine-readable format that you can transfer to another service.
  • Right to restrict processing: Request that ek777 stop using your data for certain purposes while a dispute or review is ongoing, without requiring full deletion.
  • Right to object: Object to processing based on legitimate interest, including the use of your data for platform analytics or improvement purposes.
  • Right to withdraw consent: Where processing is based on your consent (such as marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

Some rights cannot be exercised in full while your ek777 account is active, as certain data processing is necessary to perform the contract between us. For example, ek777 cannot delete your transaction history while your account is open as this is required for regulatory compliance.

10. Retention & Deletion

ek777 retains different categories of personal data for different periods, based on operational necessity and legal requirements:

Data CategoryRetention PeriodReason
Account registration dataDuration of account + 5 yearsLegal and regulatory obligation
Transaction records (PKR deposits/withdrawals)7 years from transaction dateFinancial regulation requirements
Identity verification documents5 years after account closureAnti-money laundering compliance
Game and betting session dataDuration of account + 2 yearsDispute resolution and audit
Support communications3 years from the date of interactionDispute resolution reference
Cookie and analytics dataUp to 24 monthsPlatform improvement
Self-exclusion recordsIndefinitely (or as mandated)Responsible gaming compliance

When retention periods expire, ek777 securely deletes or anonymises personal data so that it can no longer be linked back to any individual. Anonymised analytics data may be retained indefinitely for aggregate platform reporting.

11. Minors & Age Policy

ek777 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. All registration processes include an age declaration and ek777 conducts age verification checks on accounts before the first withdrawal is processed.

If ek777 discovers that a minor has created an account and provided personal data, that account will be closed immediately, all data associated with the account will be deleted within 30 days (except where retention is required by law for fraud investigation purposes), and any deposits will be returned to the originating payment method after deducting any bonus funds used.

If you are a parent or guardian and believe your child has registered on ek777, please contact us immediately at support@ek777.cash. We will investigate and act swiftly.

12. Changes to This Policy & Contact

ek777 reviews this Privacy Policy regularly and updates it when our data practices change, when we introduce new services, or when legal requirements make an update necessary. When material changes are made, registered members are notified by email at least 7 days before the new version takes effect.

The version number and effective date at the top of this page confirm which version you are reading. The current version is always available at ek777.cash/privacy-policy. Previous versions are available on request by contacting our support team.

Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a complaint about how ek777 has handled your personal data, please get in touch:

Email: support@ek777.cash
Subject Line: Privacy Request – [Your Account Email]
Response Time: We aim to respond to all privacy-related queries within 5 working days and to fully resolve data rights requests within 30 days.
Support Hours: 24/7 in English and Urdu.

How EK777 Protects Pakistani Players Day to Day

Privacy principles only matter if they're actually applied. Here's how ek777's data commitments work in everyday scenarios.

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When You Make a PKR Deposit

ek777 receives only a transaction confirmation from your payment provider — not your full Easypaisa PIN, JazzCash credentials, or card details. Your payment information is protected end-to-end through certified processors.

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When You Bet on PSL Cricket

Your betting history is stored securely in your ek777 account, visible only to you and authorised ek777 staff. It is used for dispute resolution and personalisation — never shared with third parties or used for profiling beyond your own account.

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When You Play Slots or Casino Games

Game session data on ek777 is recorded for fairness auditing and responsible gaming monitoring. Game providers receive a pseudonymous identifier — not your name, CNIC, or contact details — to operate the game session.

What EK777 Members Can Request at Any Time

These rights belong to you regardless of how long you've been an ek777 member. Contact support@ek777.cash to exercise any of them.

Access Your Data

Request a full export of all personal data ek777 holds about you — account details, transaction records, communications, and more.

Correct Inaccuracies

If any personal data held by ek777 is wrong or outdated, you have the right to have it corrected promptly.

Request Deletion

Ask ek777 to delete your personal data where there is no longer a legal or contractual basis for keeping it.

Data Portability

Receive your personal data in a structured, readable format that you can transfer to another service or keep for your own records.

Restrict Processing

Ask ek777 to pause the use of your data for certain purposes — for example, analytics — while keeping your account active.

Withdraw Consent

Where ek777 relies on your consent for processing (such as marketing emails), you can withdraw that consent at any time.

How EK777 Keeps Your Data Safe

Multiple layers of technical and operational security protect every piece of personal data held by ek777.

SSL 256-bit Encryption

Every connection to ek777.cash uses full 256-bit SSL/TLS encryption, the same standard as major Pakistani banks.

Encrypted Data Storage

All stored personal data on ek777 servers is encrypted with AES-256. Stored data cannot be read without the encryption key even if accessed improperly.

24/7 Monitoring

ek777 systems are monitored around the clock for unauthorised access attempts, anomalous behaviour, and potential security incidents.

Strict Access Control

Internal access to personal data at ek777 is limited to staff who genuinely need it, with all access logged and regularly reviewed.

Your Data Is Safe. Your PKR Is Safe. Start Playing.

ek777 has built its privacy and security standards around what Pakistani players actually need — transparent policies, fast PKR transactions, and a team you can reach any time with questions.

No data selling
256-bit SSL
PKR only
24/7 support
18+ only